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2nd November 2007

AutoInsurancePlanners.com Offers Three Keys to Understanding Auto Insurance Rates

Understanding your auto insurance rates is important, whether shopping for a new auto insurance policy or renewing car insurance coverage, say the experts at www.AutoInsurancePlanners.com. To make sure you’re getting the best auto insurance rates, understand the variables and make them work in your favor.

Major factors affecting rates include personal information, credit history, type of vehicle, your location, driving record and insurance history.

Your best bets

Some factors you can’t affect, but three items that figure most strongly in your rating are also the ones over which you have the most control: Claim frequency. One accident is usually not a big deal, but two — especially if you’re at fault in one of them — will put you in a high claims group, and that often will result in higher premiums. Your rate can be re-quoted when the accidents drop off your driving record, usually after three years.

Driving record. Speeding tickets and other infractions will put you in a higher-risk category too. When you get a quote on a new policy, most insurers will use your driving record in their underwriting process. Again, re-quote when your record’s clean.

Credit score. Insurers say there is a statistically strong correlation between credit history and insurance risk, and they review your credit score when you apply for a policy or renew.

To keep auto rates low, maintain good credit: no late payments or defaults, no bankruptcies, liens or judgments. Then, review your credit report regularly, to make sure it contains no mistakes. If you find errors, have them corrected, then ask your insurer to review it and see if that affects your rates.

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4th October 2007

University of California, Berkeley Alumni Association Partners with Liberty Mutual to Save Graduates Money on Auto, Home Insurance

A diploma from the University of California, Berkeley has afforded graduates many benefits, including one that might not instantly come to mind for many - significant savings on auto and home insurance.

The California Alumni Association (CAA) recently launched an affinity program with the nation’s eighth-largest auto and home insurer that makes more than 90,000 members of CAA, as well as other Cal alums, instantly eligible to receive an additional discount - up to 20 percent on auto and 5 percent on homeowners insurance(a).

Berkeley is the second University of California alumni association to partner with Liberty Mutual, joining the University of California, Davis, which began offering the Group Savings Plus(R) program to alumni in January 2004.

“We select our partners with a great deal of care,” says Randy Parent, California Alumni Association Executive Director. “Our goal is to provide our members with the very best auto and home insurance products at the best possible price. Liberty Mutual beat their competitors and our expectations hands-down. And on top of it, they have an unmatched reputation for service and customer care.”

In addition to the premium discounts, the California Alumni Association/Liberty Mutual program offers 24-hour claims reporting, 12-month guaranteed rates, the convenience of premium payment through direct-billing or automatic checking account deduction, and a dedicated customer phone number with extended sales and service hours.

“More than 330 alumni associations have recognized that discounted auto and home insurance is a valuable addition to their member benefits, and we welcome the graduates of the University of California, Berkeley into our Group Savings Plus(R) program,” said Anne Herbster, Liberty Mutual vice president and manager, Affinity Marketing.

About the California Alumni Association

The mission of the California Alumni Association is to serve the community of Cal alumni and students by providing lifelong connections to each other and to the University of California, Berkeley. Founded in 1872 by the first graduating class, the California Alumni Association has grown into one of the largest dues-paying alumni associations in the world as a result of its commitment to providing valuable services, discounts, and programs to current and former students alike.

About Liberty Mutual

Boston-based Liberty Mutual Group (www.libertymutual.com), a diversified international group of insurance companies, is the eighth-largest provider of personal insurance products in the U.S., including private passenger auto, homeowners, valuable possessions and personal liability. Liberty Mutual is an industry leader in group sponsored voluntary auto and homeowners insurance programs, offering personal lines insurance through payroll deduction and direct billing to employees and members of more than 7,500 companies, credit unions and associations.

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4th October 2007

New Change Sciences Research Ranks 14 Leading Auto Insurance Web Sites

Today, Change Sciences Group, Inc. released its Q2, 2004 report on the online customer experience provided by leading auto insurance web sites. The report, Online Auto Insurance Customer Acquisition: Customer Experience Benchmarks and Best Practices, ranks the sites according to their support for the goals of first-time buyers, married couples, and senior citizens. These goals include:

- Assisting customers in understanding common coverage types

- Providing product recommendations based on customer needs

- Communicating available discounts

- Providing access to customer service

- Explaining claims processing

- Filling out an online rate quote questionnaire

After four years of rapid increase, auto insurance policy prices are just starting to level off. With the availability of low prices, it has become apparent to auto insurance consumers that now is the time to start shopping for a better premium rate. “In addition to presenting consumers with well-communicated and unique offers, insurers must identify and answer key customer questions up front to distinguish themselves,” said Steve Ellis, a Change Sciences partner.

Esurance earns the top spot in the rankings by answering the right questions in the right way and by providing a quick and easy rate quote questionnaire. State Farm and Allstate round out the top three by answering the questions of uninformed consumers and by distinguishing their offerings. AIGDirect places last by burying information in FAQs and not allowing users to accurately specify their coverage amounts in the online rate quote questionnaire.

The overall customer experience rankings are as follows:

1. Esurance

2. State Farm

3. Allstate

4. Nationwide

5. GEICO

6. Liberty Mutual

7. Unitrin Direct

8. Electric Insurance

9. Progressive

10. GMAC

11. MetLife

12. Washington Mutual

13. St Paul Travelers

14. AIGDirect

Change Sciences Customer Experience Benchmarking Reports are based on our Typifi(tm) benchmarking process. Typifi allows for the empirical comparison of sites across key customer experience metrics. Our benchmarking reports show site managers how their sites compare with those of competitors, in terms of how a customer would use it, thought-by-thought and keystroke-by-keystroke. Sites that provide a compelling customer experience attract and retain more customers. These sites also project a positive brand image. Using Typifi, Change Sciences’ analysts identify and document web design best practices, allowing site managers to make changes that matter to the bottom line.

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4th October 2007

SURVEY HIGHLIGHTS TRENDS IN PROGRAM ADMINISTRATION

“The nature of risk is increasingly complex and constantly changing. Some risk management challenges are obvious. Others less so, mostly due to events beyond your control or that have yet to be contemplated. Add the scrutiny of regulators, ratings agencies and other stakeholders, and the hurdles are even higher. With your capital at stake, you need a risk and reinsurance advisor with a track record of visionary ideas and delivering on its promises.”

That quotation is from the Web site of Guy Carpenter & Co., Inc., one of the world’s foremost reinsurance intermediaries and a subsidiary of Marsh & McLennan, the largest insurance broker of the world. The statement is self-promotional, of course, as most Web site introductory statements are expected to be. It is followed by a description of the professionals in the reinsurance industry who are part of the Guy Carpenter team, and the wealth of knowledge and experience that the company has amassed over the years.

Those in the front lines of the insurance business-the agents and brokers, the managing general agents, the program administrators-might look at Guy Carpenter as an organization far removed from the day-to-day operations of the primary insurance market. But today’s reinsurance environment is not the old boy’s exclusive club of 30 years ago. We have come to a point at which reinsurers and their brokers and intermediaries are very interested in what is happening in the trenches. A recent survey by Guy Carpenter is an example.

The reinsurance intermediary’s Program Manager Solutions Specialty Practice has surveyed, for the second consecutive year, a number of domestic insurance companies that entertain specialty programs written through program administrators. Carl Bach, senior vice president and head of the Practice, says that the survey’s goal is to “illuminate” these companies’ appetites and requirements for program business.

“Our treaty clients, which are insurance companies, number somewhere north of 1,000,” says Bach. “We have an equal number of prospective clients. Many of them are involved in program business. We wanted to provide MGAs and program administrators with the information they need to satisfy our clients’ appetites and, at the same time, provide our clients with the opportunity to explore programs they might not see on their own.”

Bach says that the survey results provide an overview of issuing carriers, their program appetites, program administration criteria, claims administration requirements, monitor and control practices, reinsurance purchasing practices and views of specialty program market conditions. The survey was conducted via e-mail to key individuals at insurance companies that write a significant amount of program business through program administrators, he says.

“Over the years, the specialty program market has grown to include both traditional insurance companies with a specialty program division and companies whose business model is to write specialty programs exclusively,” says Bach. The majority of this year’s survey respondents (65%) describe themselves as writing specialty programs exclusively, up from less than half (48%) of respondents last year. However, regardless of whether their business focuses exclusively on specialty programs, the survey suggests that carriers have the ability to write programs in most of the 50 United States and utilize either admitted or nonadmitted paper, or both.”

Bach says that the survey shows that companies appear to be “migrating” toward nonadmitted paper. “Last year, some 90% of respondents were licensed in 40 or more states for admitted and/or nonadmitted paper,” he says. “This year, the percentage of respondents saying they were licensed to write on nonadmitted paper in 40 or more states jumped to 94.1%, while a lower 78.9% of respondents report being licensed to write on admitted paper in 40 or more states.” Bach says this move towards nonadmitted paper is the result of more flexibility of rates and forms and the ability to control costs.

The aggregate premium writings of responding carriers were just over $6 billion at year-end 2005, according to the survey, underscoring their commitment to the program market segment. Responding carriers projected that they will write a total of at least 80 to 100 new programs in 2006 and expect their resulting premium volume to exceed $7 billion.

As far as lines of business, the survey shows that responding carriers can write most commercial lines of business in today’s marketplace. A full 100% of respondents noted an appetite for general liability insurance. The majority also indicated an appetite for property, inland marine, automobile liability, professional liability and umbrella liability. Fewer indicated writing workers compensation (40%) and medical (10%). The most significant change from last year, according to Bach, is evidenced in commercial umbrellas, with some 65% expressing a willingness to underwrite that line now as compared to 52% last year.

“With respect to personal lines (homeowners, auto and umbrella), it appears that more companies are looking to grow their personal Unes programs,” says the survey. “This year, 65% of the respondents indicated a desire to write personal lines as compared to only 42% last year, with 30% having interest in homeowners, 25% indicating an appetite for auto, and 10% for umbrella.”

The survey shows that responding carriers seem to vastly prefer programs that are regional (65%) over national (25%) and single-state (10%) programs. “This is a dramatic shift from 2005 when respondents were fairly evenly split, with 40% saying they preferred regional programs and 30% each indicating a preference for either national or single-state programs,” says Bach. He also said the shift to regional programs could be related to climactic changes that have taken place in some parts of the country in the last couple of years.

Moreover, Bach says, this year’s survey reveals movement toward a lower targeted annual program premium size compared with 2005. Forty-five percent of responding carriers indicate they are looking for $10 million to $15 million in annual gross written premium, compared with 50% a year ago. Thirty-five percent indicated a preference for smaller programs (below $10 million), up from 25% last year. Only 20% of respondents indicated a preference for larger programs (above $15 million), down from 25% in 2005.

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15th December 2006

Best Auto Insurance Quote

In order to get the auto insurance quotes that best suit your situation, you will need to provide several pieces of information. This way the different auto insurance companies can give you accurate quotes so that you can make the best possible decision.

Here are a few things that you will need to have handy when shopping for an auto insurance policy.

1. You will want to have your current auto insurance policy so that you can get quotes based on your current level of coverage.

2. The make and model of your car will go a long way in determining how much your auto insurance premium will be. This includes the year and style of your car as well.

3. Auto insurance companies will need your personal information so that they can check your driving history. This allows them to give you any discounts, or increase your premium based on your past record.

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