Car Insurance

FINEOS Corporation, a leading innovator of banking and insurance software, has just announced the general release of FINEOS 4.0(TM), its line-of-business software suite of front and back office solutions designed to optimise the sales, servicing and product management processes of financial services organisations.

FINEOS 4.0 arranges the company’s complete product portfolio into six industry-specific pre-packaged solutions that have enhanced functionality in customer, case, contract and work management. The six solutions include FINEOS Life, FINEOS Pensions, FINEOS Insure, FINEOS Banking, FINEOS Lending and, specially packaged for the North American insurance industry, FINEOS Employee Benefits. Each vertical solution area will be rolled out in a phased approach over the coming months.

With FINEOS 4.0, each line-of-business area is divided into separate Front Office and Back Office component software suites that can be deployed individually (e.g. FINEOS Life Front Office), or combined together as a complete enterprise-wide solution.

FINEOS Front Office(TM) is the FINEOS suite of highly integrated application modules and internet portals that deliver enterprise-wide customer relationship management (CRM) and straight through processing (STP). Version 4.0 enhancements in Front Office functionality provides for greater workflow automation, process engineering, and case management, addressing the following key functional areas:

– 360-degree sales lead management, distribution and follow-up

– Complete support for renewals and new business for group and

individual business

– Automated underwriting decision-making